Shipping and Delivery Policy

At Pick and Kart, we are committed to delivering your orders safely and on time. Please read our Shipping and Delivery Policy to understand how we process and dispatch your purchases.


1. Shipping Locations
  • We currently ship across multiple locations within India.
  • If your location is not serviceable, we will notify you during checkout.

 

2. Shipping Charges
  • Shipping charges vary based on the delivery location, order value, and selected shipping method.
  • Exact shipping charges will be displayed at checkout before you confirm your order.

 

3. Order Processing
  • Orders are processed within 2 business days after payment confirmation.
  • During peak seasons or promotional periods, processing time may be slightly extended.

 

4. Estimated Delivery Time
  • Standard delivery typically takes [3-5] business days.
  • Expedited shipping options may be available at an additional cost.
  • Delivery timelines depend on your location and the selected shipping method.

 

5. Tracking Your Order
  • Once your order is shipped, you will receive a tracking number via email/SMS/Whatsapp.

6. Delayed or Lost Shipments
  • While we strive to ensure timely delivery, unforeseen delays may occur due to weather, logistical issues, or external factors.
  • If your order is delayed beyond the estimated delivery date, please contact us at pickandkart@gmail.com for assistance.
  • In case of lost shipments, we will work with our courier partners to resolve the issue.

 

7. Delivery Attempts and Address Accuracy
  • Our courier partners will attempt delivery multiple times. If unsuccessful, your order may be returned to us.
  • Ensure that you provide an accurate shipping address and contact details to avoid delivery issues.

 

8. Damaged or Incorrect Orders
  • If you receive a damaged or incorrect item, please report it within 1 day of delivery.
  • We may request photographic proof and will arrange for a replacement or refund as per our Return Policy.

9. International Shipping
  • Currently, we do not offer international shipping. If available, international shipping costs and customs duties will be the responsibility of the buyer.

 

10. Contact Us

 

For any shipping-related inquiries, please reach out to us at pickandkart@gmail.com. Our team is happy to assist you.